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COMPUTER SERVICING / WEBSITE DESIGN / PHONE/MAC REPAIR / SOFTWARE UPGRADES / COMPUTER NETWORKING
SUPPORT FOR YOUR DEVICES
WORLD CLASS WEBSITE DESIGN
SECURITY & VIRUS PROTECTION
UPGRADE YOUR HARDWARE
BOOK REPAIR/SERVICE

WHO ARE WE?

At Horizontech Computer Specialists, we believe true service starts after the product you have purchased from us is installed in your home or business. We follow through on our commitment of excellence with exceptional customer service. Our team of service associates are available via phone or e-mail and can offer remote assistance to ensure your utmost satisfaction.

SUPPORT fOR YOUR iDEVICES

Having trouble configuring your device? Bring it in store for expert help. Prices start at just $5

SECURITY & VIRUS PROTECTION

Securing and protecting yourself & family from identity theft has become the number one priority this Millennium. Horizontech can offer advice and solutions to all personal and business needs.

UPGRADE YOUR HARDWARE

Technology moves at a fast pace and lets face it, for most of us its hard to keep up. Horizontech is here help you make the right decision.

Horizontech Solutions

We services all customers, ranging from students, to serious PC Gamers, to corporations and government organizations. Due to the quality of our service and equipment, our customers are always satisfied. So if you are looking for parts, a new system, or just the latest tech trends, give our friendly staff a call and let us find a solution for you.

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SERVICES, REPAIRS, UPGRADES

Horizontech endeavours to keep our prices fair. Prices can be dynamic and change without warning. Please check in store for the most up to date prices on service, repairs, upgrades & on componet prices.

REPAIRS

REPAIRS In-store Repair & Service - from $35 (minimum charge). On-Site Repair Hourly Service - $50 call out then $50 per half hour after. First half hour free. Virus, Spyware and Malware removal - $99 (Scanning and removal) to $135 (Anti-Virus Software included). Remote Desktop Support - $33 initial charge (includes first half Hour) , $30 per half hour thereafter. [more info]

IPHONE & MAC DEVICES

We provide a repair service for iphones, iPods, iPads and Macs. We also provide repairs for most other makes and models of phones. Most repairs are completed within 24 hours. We also carry some accessories. Call or email for a quote on your Phone or other device .

SOFTWARE UPGRADES

Software upgrading is something everyone faces sooner or later. We can guide you in operating system and office suite upgrades and suggest alternatives to suit any budget. Whatever your needs Horizontech has the solution.

FOR SMALL BUSINESS

Small business solutions is our speciality. We can supply, and build PC's, Laptops and Network Servers designed to suit your business needs. Please call to discuss the options available for your business.

COMPUTER NETWORKING

We provide full networking solutions for your home or office. No job is too big or too small. Call us to discuss your needs.

COMPUTER SERVICING

Like a car your PC or Laptop needs a service every once in a while. If your a home user in a low dust area we suggest you bring it into our shop for a service once a year. If your opererate a business and/or are in a high dust area we suggest you service at least twice a year. Prices start at just $77.

Customer Care

In today’s computer world, performance is everything, and that applies as much to the service you receive as to the components inside the box. It is Horizontech's goal to be more than just a computer shop which supplies new technology. Whether you are a novice or a tech guru, you are sure to enjoy dealing with Horizontech Computer Specialists. We work passionately to exceed your expectations every time. .

REMOTE DESKTOP ASSISTANCE

Many computer issues are caused by windows virus, spyware, suspect e-mails and user error. It can now be fixed remotely by an experienced computer technician. Rather than you bring your computer to store or ask someone come to your house, you can now call a reputable Horizontech technician to fix it for you by remote login into your computer.

What problems can this resolve?

  • Most issues providing it’s not hardware related.
  • Software Setup, Configuration install or uninstall programs like iTunes etc...
  • Email issues (sending / Receiving) & New Email account setups.
  • Minor virus infections (if too complicated, credit towards service.)
  • Driver related problems. Printer set up. Wireless network Jobs, internet sharing, networking
  • Installing or Renewing OEM Internet Security.
  • General Help using computer and programs, backing up files,
  • System Clean-up and optimisation, security check,
  • Remote support can be used to pre-qualify the customer for Workshop or onsite service.
  • How to Book a Job Now?

    Call Horizontech Computer Specialists now on (03) 9555 6684.

    FOR SMALL BUSINESS

    Small business solutions is our speciality. We can supply, and build PC's, Laptops and Network Servers designed to suit your business needs. Please call to discuss the options available for your business.

    Is it secure?

    Yes, system is secured using team veiwer. A technician can only access the customers PC when they provide the password generated by team veiwer. What are the Customers’ requirements for remote support? 28.8 Kbps or greater internet connection. Windows XP or newer Internet Explorer, Mozilla Firefox 1.0 or later or Safari 1.3 or later. Team Veiwer available here for download

    How Much Does it Cost?

    Casual rate: $33 initial charge (includes first half Hour) Before Commencement of remote session. $30 per half hour thereafter. (Charged at the end of session)

    What if we are unable to fix your issue remotely?

    Horizontech Computer Specialists will offer to use your remote support initial payment of $33 as credit towards a Workshop Service or Onsite Service.

    Customers Say

    WEBSITEDESIGN & ECOMMERCE

    Our industry leading, google certified development team are the best of the best at what they do. With years of experience,trusted by businesses all over the world, we are the country's go to web design company.

    SMALL BUSINESS

    $485

  • 1-4 Pages
  • 10 Email Addresses
  • Built Within 7 Days
  • Contact Form
  • Mobile Responsive
  • Google Friendly
  • FREE Lifetime Support
  • Content Management System
  • Enquire

    ADVANCED BUSINESS

    $695

  • 5-10 Pages
  • UNLIMITED Email Addresses
  • Built Within 14 Days
  • Contact Form
  • Mobile Responsive
  • Google Friendly
  • FREE Lifetime Support
  • Content Management System
  • Advanced Blog
  • Enquire

    ECOMMERCE SHOPPING CART

    $885

  • UNLIMITED Pages
  • UNLIMITED Email Addresses
  • Built Within 14 Days
  • Contact Form
  • Mobile Responsive
  • Google Friendly
  • FREE Lifetime Support
  • 100% Money Back Guarantee
  • Content Management System
  • Advanced Blog
  • Shopping Cart
  • Payment Gateway
  • UNLIMITED Products
  • Enquire

    Contact Us

    Horizontech is conveniently located just off of Bay Rd approximately 1 kilometre from Southland Shopping Centre. If you would like to book a service or would like a quote on services please use the below form for a quick response

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    Open: 9:30am - 5:30pm M-F & 10am to 3pm Sat 4/5 Graham Rd, Highett, Vic 3190 (03) 9555-6684 service@horizontechcs.com.au Fax: (03) 9553-6351
    ©2016 HORIZONTECH COMPUTER SPECIALISTS - All RIGHTS RESERVED - DESIGNED BY HORIZONTECH