My computer had up many viruses and was a mess. I contacted Norton for help. What a mistake that was. It took several hours on the phone with them only to be told they couldn’t fix it and advised me to contact H.P. tech support. More hours on the phone with no results. I thought l might as well try my luck with google and searched PC repairs in my area. I called Horizontech and spoke to a lovely girl named Mel. Talk about customer service. I dropped my computer off before work and picked it up the same day after work. My experience with Horizontech was polite, informative and friendly. I would gladly recommend Paul, Linda, Mel and the rest of the team for a top notch and affordable service.